Terms & Conditions

Application and entire agreement

• These Terms and Conditions apply to the provision of the services detailed in our quotation (Services) by North Wales Building Renovations a company registered in England and Wales whose registered office is at 168 Conway Road LL31 9DU.
• We reserve the right to change the price if the Euro to pound changes which impacts the price of materials (all quotes given will be the same for 7 days)
• When carrying out some works we need a minimum of 5 degrees for materials to set and we can not carry some works out if its more than 35 degrees
• Anything not mentioned in the quote will not be included we are very specific, if anything extra is added another quote will be sent stating the exact works.
• When carrying out any work we reserve the right to all salvage of materials unless stated and agreed in the quote.
• All materials which are ordered are owned by North Wales Building Renovations, there may be materials left which will be North Wales Building Renovations materials. All prices are fixed prices not priced on materials unless specifically stated.
• You are deemed to have accepted these Terms and Conditions when you accept our quotation or from the date of any performance of the Services (whichever happens earlier) and these Terms and Conditions and our quotation (the Contract) is the entire agreement between us.
• You acknowledge that you have not relied on any statement, promise or representation made or given by or on our behalf. These Conditions apply to the Contract to the exclusion of any other terms that you try to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
• If at any time you feel there is any problems please contact us directly immediately or through our complaints form on our website
• If we have agreed a date to commence works and have experienced bad weather leading up to the date, this will have an effect on your start date, nothing is guaranteed due to weather conditions.
• A “business day” means any day other than a Saturday, Sunday or bank holiday in England and Wales.
• We warrant that we will use reasonable care and skill in our performance of the Services, which will comply with the quotation, including any specification in all material respects. We can make any changes to the Services, which are necessary to comply with any applicable law or safety requirement, and we will notify you if this is necessary.
• We will use our reasonable endeavours to complete the performance of the Services within the time agreed or as set out in the quotation; however, time shall not be of the essence in the performance of our obligations.
• We can withdraw, cancel or amend a quotation if you have not accepted it, or if the Services have not started, within a period of 7 days from the date of the quotation, (unless the quotation has been withdrawn).
• If, due to circumstances beyond our control, including those set out in the clause below (Circumstances beyond a party’s control), we have to make any change in the Services or how they are provided, we will notify you immediately.
• We will invoice you for payment of the Fees either:
  • When we have completed the Services; or
  • On the invoice dates set out in the quotation.
• You must pay the Fees due within 7 days of the date of our invoice or otherwise in accordance with any credit terms agreed between us.
• If you do not pay within the period set out above, we can suspend any further provision of the Services and cancel any future services which have been ordered by, or otherwise arranged with, you.
• We will not produce any receipts for materials, once the quote has been agreed.
• All payments must be made in British Pounds unless otherwise agreed in writing between us.
• Photos of the works may be taken and we have the right to use on our social media/website unless emailed stating you wish no one to take videos or photos.
• You must indemnify us against all damages, costs, claims and expenses suffered by us arising from any loss or damage to any equipment (including that belonging to third parties) caused by you or your agents or employees.
• Nothing in these Terms and Conditions shall limit or exclude our liability for death or personal injury caused by our negligence, or for any fraudulent misrepresentation, or for any other matters for which it would be unlawful to exclude or limit liability.
• All personal data (email addresses, addresses of property, telephone numbers etc) will all be deleted correctly once all works have finished and payments have been made.
• If requested we can email a copy of these T’s and C’s at any time.

Quotes/Invoices:

All quotes which are sent out include exactly what is in the quote and nothing else. We try to make it as clear as possible what is included however if you have any queries regarding a quote please ask before accepting and agreeing.

We require a 5% deposit for all works above £2,000, followed by a 25% payment when works commence, when work is half way through we request another payment of 40% then a final 30% on completion, unless stated prior.

All materials delivered are North Wales Building Renovations, we order 5-10% extra on every job. Unless stated in the quote you are priced per square meter, all materials not used will be reclaimed by North Wales Building Renovations. You have the right to cancel within 14 days if agreeing either by email/text/verbally. If a quote is accepted in a matter of urgency we need a minimum of 72 hours notice to cancel. All quotes given are of what we have visually seen or inspected.

Please do not hesitate to contact us regarding any issue you may be unsure with.

Waste:

We usually use world care from Llandudno Junction for local jobs, the drivers are good at their job and do their best to keep the skip to a safe place chosen by yourselves, or if you do not inform us, we will choose the easiest accessible space. Again, if there are any damages from any waste team, we are not liable and to contact them direct. If you have a chosen space for the skip please put protection down prior the skip being delivered. If we can’t have a skip we are registered with National Resources Wales to carry all types of building waste, there will be times where our personal truck is not available and works will be carried out, we will put a tarpaulin down or wooden boards as protection to have a waste area segregated, we will choose the easiest accessible area.

Notice for works:

The liability is on the customer to let any neighbours or residents local to the area that there will be work being carried out on your property. If you’re having work done on the party wall there will be work carried on your side and your neighbours’ side such as bonding gutters on a roof, a garden fence, chimney work etc we advise notifying and getting permission prior to works starting.

If more than 25% of the roof covering is being changed the local council should be notified of the works, the liability of this is on the owner.

We advise to move any plant pots/bins/furniture from below any area we are working prior to starting to prevent any debris damaging the items. If you are unable to move these please notify us and we can assist prior to starting works. We also advise empty loft areas and placing tarpaulin down to prevent debris falling through and damaging the insulation, again if your unable to do so please notify us prior to starting and we can assist in doing so.